Shipping policy

We use DPD for our shipments. When your order is confirmed as collected you will receive a dispatch confirmation email, which will contain the tracking link for your parcel. Risk in the goods passes to the customer when the goods are handed to the courier for delivery i.e., on warehouse dispatch.

We include the shipping and billing address details on your order confirmation emails, as well as on the order summary screen prior to placing the order.

If after this point you notice the delivery address is incorrect, please get in touch with us via online@buckbootz.com or the contact form on the site.

We cannot guarantee the delivery address can be corrected after the point of order confirmation and we are not liable for issues arising from parcels being sent to the provided shipping address. We will, however, assist wherever possible and redirect the parcel if at all possible.